Frequently Asked Questions

Questions that concern you the most may be answered here. If you don't find the information you are looking for in the FAQ pages, it doesn't matter. Contact me via email: michelle@koncai.hk, I will be happy to help.

What kinds of makeup bags and cases do you produce?

We specialize in manufacturing a wide range of makeup bags and cases, including nylon makeup bags, train cases, backpack trolley makeup cases, makeup brush organizers, and more. We offer various sizes, styles, and customization options to suit different needs.

What materials do you use for your makeup bags and cases?

We use high-quality materials, such as nylon, polyester, PU leather, and other durable materials, to ensure the durability and longevity of our makeup bags and cases. We also prioritize eco-friendly and sustainable materials wherever possible. Or we can meet your other request for specific materials.

What are the lead times for production and delivery of makeup bags and cases?

Production lead times depend on the complexity of the design and order quantity, but generally range from 15 to 45 days. Delivery times depend on the shipping method chosen and the destination, and can take an additional 10 to 60 days.

We have an extremely professional R & D team, experienced sales & production team, where our top notch service as being a top 3 professional manufacturer in China as well as being China's national high-tech enterprise.

What are your payment terms for makeup bags and cases orders?

Our payment terms typically include a deposit upon order confirmation and the balance payment before shipment. We accept various payment methods, including T/T (Telegraphic Transfer), L/C (Letter of Credit), and Alibaba Trade Assurance.

As a reliable supplier in cosmetic bags and casee industry for over 15 years, we are trusted by branded companies. We are Disney's audited factory. We are L'Oréal's direct supplier. With Cosbeauty, your money is safe.

Can you customize makeup bags and cases with our brand logo or design?

Yes, we provide customization services, including adding brand logos, designs, and colors to our makeup bags and cases. We have a skilled design team that can work with you to create personalized products that align with your brand identity.

What is your production capacity for makeup bags and cases?

Our production capacity varies depending on the type of makeup bags and cases and customization requirements. We have a robust production facility and can handle both small and large orders, including bulk orders and OEM (Original Equipment Manufacturer) orders. We have two direct factories, one located in Qingyuan with a total floor area of 23,000 square meters & a vastly experienced workforce of over 170 people. With continuous growth, our newest factory opened in Huadu, Guangzhou in 2021, which specializes in various tool bags & cases. Our monthly capacity is 80,000-100,000 pieces. More than 70% of our products are exported to Europe, USA & Australia every year.

Do you provide samples of your makeup bags and cases?

Yes, we can provide samples of our makeup bags and cases for evaluation. We can also design and make your logo on the sample for you to confirm the details and update if necessary. Free stock samples are available and gladly sent to you, but sample charges and shipping fees may apply in some cases. Please contact us for more information on our sample policy.

Can you assure us that our designs will be protected?

Yes, we take confidentiality seriously and are willing to sign a Confidentiality Agreement to protect your designs and other sensitive information. Our legally binding agreement ensures that your proprietary information remains confidential and is not disclosed to third parties without your explicit consent. We understand the value of your intellectual property and will take reasonable measures to maintain its confidentiality throughout our business relationship.

As an innovative supplier, we also develop new products and have several patent designs. We know the pain of patent theft.